24/7 incident response and retainer

Incident Response.

Incident response and retainer services for the moments where minutes matter — containment, forensics, communications and lessons-learned, on call when the page fires.

Book a scoping call Parent service

Median containment under 90 minutes on retainer

PAIN INDEX

Where teams get stuck.

No clear answer to "who do we call at 2am"
IR plans that have never been tested under pressure
Forensic capability stitched together during the incident

DELIVERABLES

What Basalt delivers.

Retainer with named responders and SLA
Tabletop and live-fire exercises tied to your tech stack
Forensic readiness review across endpoints and cloud
Post-incident review with engineering-grade root cause

FIELD DEPLOYMENT

Incident Response by node.

Operations run remotely or on-site across our four service regions. Pick your city to see locally-framed scope.

// New Zealand

Incident Response in Auckland Incident Response in Wellington Incident Response in Christchurch Incident Response in Hamilton Incident Response in Tauranga Incident Response in Napier Incident Response in Dunedin Incident Response in Palmerston North Incident Response in Nelson Incident Response in Rotorua Incident Response in New Plymouth Incident Response in Whangarei Incident Response in Invercargill Incident Response in Whanganui Incident Response in Gisborne Incident Response in Hastings Incident Response in Lower Hutt Incident Response in Upper Hutt Incident Response in Porirua Incident Response in Queenstown Incident Response in Timaru Incident Response in Taupo Incident Response in Cambridge Incident Response in Blenheim Incident Response in Masterton Incident Response in North Shore Incident Response in Manukau Incident Response in Waitakere Incident Response in Albany Incident Response in Takapuna Incident Response in Paraparaumu Incident Response in Pukekohe Incident Response in Levin Incident Response in Ashburton Incident Response in Oamaru Incident Response in Greymouth Incident Response in Kaiapoi Incident Response in Rangiora Incident Response in Te Awamutu Incident Response in Westport Incident Response in Wynyard Quarter

// Australia

Incident Response in Sydney Incident Response in Melbourne Incident Response in Brisbane Incident Response in Perth Incident Response in Adelaide Incident Response in Gold Coast Incident Response in Newcastle Incident Response in Canberra Incident Response in Wollongong Incident Response in Hobart Incident Response in Geelong Incident Response in Townsville Incident Response in Cairns Incident Response in Darwin Incident Response in Toowoomba Incident Response in Ballarat Incident Response in Bendigo Incident Response in Launceston Incident Response in Mackay Incident Response in Rockhampton Incident Response in Bunbury Incident Response in Bundaberg Incident Response in Coffs Harbour Incident Response in Wagga Wagga Incident Response in Hervey Bay Incident Response in Parramatta Incident Response in Penrith Incident Response in Liverpool Incident Response in Sutherland Shire Incident Response in Sunshine Coast Incident Response in Mackay Incident Response in Rockhampton Incident Response in Bunbury Incident Response in Mandurah Incident Response in Albury Incident Response in Wagga Wagga Incident Response in Dubbo Incident Response in Tamworth Incident Response in Mildura Incident Response in Shepparton Incident Response in Tech Central Sydney Incident Response in Lot Fourteen Incident Response in Tonsley Innovation District Incident Response in Kelvin Grove Urban Village

// United Kingdom

Incident Response in London Incident Response in Manchester Incident Response in Birmingham Incident Response in Liverpool Incident Response in Leeds Incident Response in Sheffield Incident Response in Bristol Incident Response in Newcastle upon Tyne Incident Response in Edinburgh Incident Response in Glasgow Incident Response in Cardiff Incident Response in Belfast Incident Response in Oxford Incident Response in Cambridge Incident Response in Brighton Incident Response in Nottingham Incident Response in Southampton Incident Response in Portsmouth Incident Response in Plymouth Incident Response in Reading Incident Response in York Incident Response in Bath Incident Response in Coventry Incident Response in Leicester Incident Response in Aberdeen Incident Response in Canary Wharf Incident Response in Shoreditch Incident Response in Stratford Incident Response in Croydon Incident Response in Hounslow Incident Response in Cardiff Incident Response in Belfast Incident Response in Swansea Incident Response in Milton Keynes Incident Response in Norwich Incident Response in Bradford Incident Response in Wolverhampton Incident Response in Stoke-on-Trent Incident Response in Hull Incident Response in Sunderland Incident Response in Silicon Fen Incident Response in Tech City London Incident Response in Here East Incident Response in MediaCityUK Incident Response in Oxford Science Vale Incident Response in Belfast Cyber Cluster Incident Response in Edinburgh Tech Quarter

// Singapore